Welcome to Kea Valley. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and VIP Token ecosystem. By accessing or using our services, you agree to be bound by these Terms.
1. Definitions
In these Terms:
- "Kea Valley," "we," "us," or "our" refers to Kea Valley and its affiliated entities.
- "Services" refers to all products, services, content, features, and technologies offered by Kea Valley, including but not limited to the VIP Token system, property rentals, experiences, and membership programs.
- "VIP Tokens" refers to the digital tokens issued by Kea Valley that represent EUR 1 equivalent value redeemable for services on Kea Island.
- "User," "you," or "your" refers to any individual or entity accessing or using our Services.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction.
- Have the legal capacity to enter into a binding agreement.
- Not be prohibited from using our Services under applicable laws.
- Provide accurate and complete registration information.
3. VIP Token Terms
3.1 Nature of VIP Tokens
VIP Tokens are digital utility tokens that provide access to services and experiences offered by Kea Valley on Kea Island. VIP Tokens are not securities, investments, or financial instruments. They do not represent ownership, equity, or any claim to profits or assets of Kea Valley.
3.2 Token Value and Redemption
Each VIP Token represents EUR 1 equivalent value when redeemed for eligible services. Tokens may only be redeemed for services offered directly by Kea Valley or its authorized partners. Token redemption is subject to availability and specific service terms.
3.3 Token Purchases
All token purchases are final and non-refundable unless otherwise required by applicable law. Bonus tokens received as part of promotional offers are subject to the same terms as purchased tokens. We reserve the right to modify token pricing, bonus structures, and availability at any time.
3.4 Token Expiration
VIP Tokens do not expire unless otherwise specified at the time of purchase or as required by applicable law. We reserve the right to implement expiration policies with reasonable notice to token holders.
4. Account Registration
To access certain Services, you must create an account through our authorized wallet provider (WalletTwo). You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Notifying us immediately of any unauthorized use of your account.
- Ensuring your account information remains accurate and up-to-date.
5. Packages and Memberships
5.1 Holiday Pack
The Holiday Pack includes specific services as described at the time of purchase. Services are subject to availability and must be booked in advance. Unused services may be subject to expiration as specified in the package terms.
5.2 Private Members Club
Private Members Club membership is an annual subscription that provides access to exclusive benefits and services. Membership benefits are personal and non-transferable unless otherwise specified. Renewal terms and pricing may change with reasonable notice.
6. Booking and Cancellation
All bookings for villa rentals, experiences, and services are subject to:
- Availability at the time of booking.
- Specific cancellation policies communicated at the time of booking.
- Minimum notice periods for cancellations and modifications.
- Potential fees for late cancellations or no-shows.
7. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on our website and in connection with our Services are owned by or licensed to Kea Valley. You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law:
- Kea Valley shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
- Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid for the specific Service giving rise to the claim.
- We do not guarantee uninterrupted or error-free access to our Services.
9. Indemnification
You agree to indemnify and hold harmless Kea Valley, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our Services after any changes constitutes acceptance of the modified Terms.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
For questions about these Terms, please contact us:
- Phone: +41 79 944 67 70
- Email: julie.meyer@vivapartners.net