At Kea Valley Private Members Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Identity Information: Name, date of birth, nationality, and government-issued identification documents.
- Contact Information: Email address, phone number, and mailing address.
- Financial Information: Payment card details, bank account information, and transaction history.
- Wallet Information: Blockchain wallet addresses associated with your account.
- Account Information: Username, password, and account preferences.
1.2 Automatically Collected Information
When you access our website, we may automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Pages visited, time spent on pages, click patterns, and referral sources.
- Location Information: Approximate location based on IP address.
- Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and manage our Services | Contract performance |
| Process transactions and token purchases | Contract performance |
| Send service-related communications | Contract performance |
| Send marketing communications (with consent) | Consent |
| Improve and personalize our Services | Legitimate interest |
| Comply with legal obligations | Legal obligation |
| Prevent fraud and ensure security | Legitimate interest |
3. Information Sharing
We may share your personal information with:
- Service Providers: Third-party companies that help us operate our Services, including payment processors, hosting providers, and analytics services.
- Business Partners: Authorized partners who provide services on Kea Island that may be redeemed with VIP Tokens.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest.
- Secure access controls and authentication.
- Regular security assessments and audits.
- Employee training on data protection.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services to you.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
- Fulfill legitimate business purposes.
When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information in certain circumstances.
- Restriction: Request restriction of processing of your personal information.
- Portability: Request transfer of your personal information in a machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences and settings.
- Marketing Cookies: Used to deliver relevant advertisements (with consent).
7.2 Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities.
- Transfers to countries with adequate data protection laws.
- Other legally recognized transfer mechanisms.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: +41 79 944 67 70
- Email: julie.meyer@vivapartners.net
13. Supervisory Authority
If you are located in the European Economic Area or Switzerland and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.